Scan and Go vs. classic cash register: What is really changing for retailers

The decision between classic point of sale terminals and modern scan and go systems shapes the processes, cost structure and the shopping experience of your customers. BEEP! Scan and Go shows how processes are streamlined, cost blocks are shifting and expectations in the store are being better met.

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Compare processes directly in the checkout

Classic cash register

• Articles are scanned one by one by employees at the POS terminal
• Payment by card, cash or clients' mobile device
• Paper receipt or delivery of a physical document

Scan and go with BEEP!

• Customers scan products themselves using the smartphone app
• Mobile payment directly in the app with Apple Pay, Google Pay or credit card
• Digital receipt is automatically available in the app

What is changing

• Higher speed: Checkout time is noticeably reduced
• Better personnel deployment: Team members are relieved of cashier activities and focus more on advice, availability and product presentation
• More transparency: shopping cart and discounts are visible in real time, forgotten items are noticed earlier

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Overview of costs

Classic cash register

• Hardware: POS terminal, receipt printer and scanner cause purchase and maintenance
• Installation: Cabling, licenses and, if necessary, modifications
• Ongoing service: regular updates and spare parts
• Area: Fixed cash desks and back office areas tie up space
• Staff: Continuous use of cashiers

Scan and go with BEEP!

• Sleek hardware: QR code displays are enough
• Integration: Direct connection to the existing cash register system without conversion
• Updates: Central app updates and support from BEEP!
• Space: Sales space gained as a result of the elimination of traditional cash stations
• Staff: Less commitment to fixed cash registers, more time for service and app support

What is changing

• Lower hardware and space costs
• Less maintenance costs thanks to centralized support
• Personnel cost shares are shifting from cash to customer proximity and sales

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Customer expectations in the store

What customers want

• Speed: quick checkout without queues
• Convenience: digital receipt and transparent shopping cart overview
• Modern experience: noticeable simplification compared to competitors

Experience in comparison

• Classic: Checkout is the last stop, waiting times create stress and risk of interruption
• Scan and Go: Checkout becomes part of shopping, fluent, fast and intuitive

What is changing

• Satisfaction increases through time savings
• Loyalty is increasing, referrals are becoming more likely
• Brand image is innovative and service-oriented

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Practice checklist for implementation with BEEP!

• BEEP! Become a partner store
• Plan a QR Code display and place it in a clearly visible position
• Briefly brief the team with clear guidelines
• Prepare customer communication with a notice, social media and a reference to a digital receipt

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Next step

Switching to BEEP! Scan and Go brings faster processes, a leaner cost structure and a significantly more pleasant shopping experience. Start now and modernize the checkout without rebuilding and with clear added value for your customers.