Scan and go at supermarkets and discounters

Customers in the food retail sector expect speed and convenience. With BEEP! Scan and Go app turn your supermarket or discount store into an efficient, sustainable shopping environment. Self-checkout thus becomes a strategic component of modern market design. In the following, decision makers will find four proven best practices for a successful introduction in the food trade.

Start the first pilot phase with clear goals

Select one or two branches with different customer densities to obtain meaningful comparative data. Define measurable key figures, such as 30 percent shorter waiting times and an app usage rate of 20 percent in the first week.
In concrete terms, this means constantly checking and adapting processes. Systematically collect feedback from customers and staff to identify potential for improvement. Dashboards make it possible to monitor key KPIs in real time. This allows you to identify trends early on and react quickly to deviations.

2. Train employees in a targeted manner

Organize compact hands on workshops of up to 30 minutes. Content should include using the app, scanning items, and helping with payment transactions.
In addition, a Train the Trainer concept is recommended: In each branch, a key user is appointed who acts as a contact person, shares knowledge and answers initial support questions. As a result, new processes are quickly and securely incorporated into everyday life.

3. POS marketing for maximum acceptance

Successful implementation starts with visibility. Place QR code displays at the entrance, in busy corridors and in the checkout area. Supplement them with concise messages such as “avoid queues” or “pay on the go with BEEP! App”.
Cross-channel measures reinforce the effect: Mention self-checkout on receipts, in newsletters and in social media posts. In practice, this means higher app downloads and increasing usage rates.

4. Monitor and continuously optimize KPIs

Visualize your key performance indicators with BI tools such as Power BI or Tableau. This allows you to recognize patterns and relationships in real time. Set up automatic notifications when key figures exceed limits, such as when there is a sudden increase in aborted transactions.
AI-based analyses help to identify causes more quickly and generate recommendations for action. The result is a learning system that constantly improves efficiency and customer experience.

Request a quote now

Would you like to modernize your checkout process and improve your customers' shopping experience? Request a non-binding offer and find out how BEEP does! Scan and Go app makes your market more efficient and attractive.